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FAQ

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Product Questions

What's in the box?

SMARTDUVET V2:

  • Control box (+ power chord)
  • Removable air filter (washable)
  • Tubing (+ tubing cover)
  • Patented Tech Layer (distributes air throughout)
  • Patented Mushroom sheet clips and Disc sheet clips
  • L bracket for tubing
  • + The tech layer arrives inserted inside a quilted polyester zipped cover (washable) specially designed to optimize air circulation and work with the layer.

Where is it made?

SMARTDUVET is assembled in Québec, Canada

Are there any electronic components in the bed?

No, there are no electric components in the bed, only dry circulating air. We designed the SMARTDUVET with your health and safety in mind. We placed all certified heating elements and electronics in the control box which makes it much safer than our parent’s heating blankets.

How does it make the bed for me?

The SMARTDUVET patented bed-making technology is effective yet very simple. It pumps air in the inflatable layer that is inside the Smartduvet quilted cover,  forcing the layer to return to its original shape. Since the SMARTDUVET layer (+ quilted cover SD V2 & Deluxe), your duvet cover and top sheet are attached to the layer, they follow along. The process is very similar to inflating a camping mattress, which always returns to its original shape regardless of how bad it’s twisted or folded.

Is Smartduvet noisy?

The noise level for the heating and cooling functions is very low, lower than a small table fan. The bed making mode noise level is higher but should not impact you as much since the bed can be made when you’re away.

General Questions

What is the warranty?

SMARTDUVET comes with a 1 year limited warranty on all parts and labour, including layer, tubes and control box. Warranty is based on normal residential usage following all guidelines cited in the instruction manual.

Is Smartduvet washable?
  • Smart Tech Layer: Spot Clean
  • Quilted cover and Tube cover: Wash on the Gentle cycle, in cold water. Hang to dry or dry on low. Remove the inner layer before washing (see instruction booklet)
Where do you ship?

We offer FREE worldwide Shipping. Some countries may charge import taxes which are not included.

What are the available sizes?

Here are the available sizes.

  • Queen Size 90”x88”
  • King Size 90”x102”
  • California King 94”x104”
What if I have pets?

Smartduvet is a breathable layer, and pets love it.

The SMARTDUVET SMART Tech Layer is placed inside either your own duvet cover (SD Lite) or the Smart quilted cover (SD V2 & Deluxe), protected from animal claws. In addition, you can add your own duvet cover on top of the quilted layer (SD V2 + Deluxe), adding an extra layer of protection and perfectly matching your decor. If ever claws do eventually make it through, the Smartduvet layer can withstand many punctures and still maintain enough structural strength to make the bed, and function properly.

If your pet is laying on a portion of the bed, the air will simply circulate in the air chambers around the animal to continue its way towards the available distribution holes in the layer.

Video Q&A

Installation Video

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